Returns and Exchanges Policy

At Yes Boutique, we take pride in creating unique, handmade products that are tailored to each customer's individual preferences. All of our products are one of a kind and handcrafted based on each order. We want you to be absolutely thrilled with your purchase, which is why we offer exchanges on damaged items.

Exchanges:

• If your product arrives damaged, please let us know through our website within 7 days of receiving your order. Simply provide us with your order number, a photo or video of the damaged product, and a brief description of the issue. We'll review your request and determine if an exchange is necessary.
• If an exchange is necessary, we'll send you a similar product of equal or lesser value at no additional cost to you. We want to make sure you're happy with your purchase!
• Please keep in mind that custom orders, sale items, and gift cards are not eligible for exchanges.
• You are responsible for the cost of return shipping, but we recommend using a trackable shipping method and purchasing shipping insurance to ensure the product arrives safely.

To initiate an exchange, simply Contact Us through our website with your order number and details of the issue. Our customer service team will respond as quickly as possible with further instructions.

Thank you for choosing Yes Boutique for your handmade products! If you have any questions or concerns about our products or the exchange process, please don't hesitate to contact us. We're here to help make your shopping experience as enjoyable as possible.

 

Thank you,
Yes Boutique ☘️